Effective Date: 17/11/2024
At Autoleje ApS, we value your privacy and are committed to protecting your personal data. This privacy policy outlines how we collect, use, and protect your information when you interact with our website, autoleje.dk, or use our car rental services.
Who We Are
Autoleje ApS
Address: Bibliotekvej 60, 2650 Hvidovre, Denmark
CVR: 44102994
Email: info@autoleje.dk
If you have any questions regarding this privacy policy or your data, please contact us using the information above.
What Information We Collect
We may collect the following types of personal data:
- Contact Information: Name, email address, phone number, and mailing address.
- Rental Information: Details of your car rental, including rental dates, location, and vehicle preferences.
- Payment Information: Credit or debit card details, billing address, and transaction history.
- Technical Information: IP address, browser type, and device information when you use our website.
- Communication Data: Records of correspondence when you contact us for support or inquiries.
How We Use Your Information
Your data is processed for the following purposes:
- To process your car rental bookings and deliver our services.
- To communicate with you about your reservation or respond to inquiries.
- To process payments securely and comply with financial regulations.
- To improve our website, services, and customer experience.
- To comply with legal obligations, including fraud prevention and record-keeping.
We only collect and process your data when it is necessary to fulfill our contractual obligations or when you have provided explicit consent.
Sharing of Your Information
We may share your information with trusted third parties under the following circumstances:
- Payment Processors: To facilitate secure transactions.
- Service Providers: Companies that assist us in delivering our services (e.g., IT providers, customer support tools).
- Legal Requirements: If required to comply with laws, regulations, or legal processes.
We ensure that all third parties handle your data with the same level of care as outlined in this policy.
Your Rights
Under the General Data Protection Regulation (GDPR), you have the following rights:
- Access: Request a copy of the personal data we hold about you.
- Correction: Request corrections to inaccurate or incomplete data.
- Deletion: Request that we delete your data, subject to legal and contractual obligations.
- Objection: Object to the processing of your data for specific purposes, such as marketing.
- Portability: Request that your data be transferred to another service provider.
To exercise your rights, please contact us at info@autoleje.dk.
Cookies and Website Tracking
Our website uses cookies to improve your browsing experience. Cookies help us analyze website traffic, personalize content, and remember your preferences.
You can control or disable cookies through your browser settings. However, some features of our website may not function properly without cookies.
For detailed information, please refer to our Cookie Policy.
Data Security
We take appropriate technical and organizational measures to protect your data against unauthorized access, loss, alteration, or disclosure. Payment data is encrypted, and access to personal information is restricted to authorized personnel only.
Retention of Data
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. Once your data is no longer needed, it will be securely deleted or anonymized.
Changes to This Privacy Policy
We may update this privacy policy to reflect changes in our practices, legal requirements, or other operational needs. Any updates will be posted on this page, and we encourage you to review it periodically.
Thank you for trusting Autoleje ApS with your personal information.
If you have any questions or concerns, please reach out to us at info@autoleje.dk.